You may be eligible for a refund if one of the following applies:
The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
Your order did not arrive NOT due to factors related to the buyer (for example: the wrong shipping address was provided is not a cause for refund).
Your item is returned to the seller due to customs duties (customs clearance/taxes are not included)
Please note: Funzie Onezie doesn’t accept exchanges, only refunds if one of the above apply.